Wednesday, August 10, 2022

Two-Way Radios In Leisure and Hospitality

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Two-way radios in leisure and hospitality industry can be a valuable tool for management and on-site staff. The industry includes venues such as hotels, restaurants, caravan parks, holiday parks, and fitness centres to name just a few. The health and safety and well-being of all staff and guests are essential. Two-way radios improve time management, communication efficiency and the health and safety of everyone attending. Numerous two-way radios can be used on a leisure and hospitality site. Manufacturers have many radios that are designed to look sleeker and more professional, befitting the environment in which they serve.

Why Use Two-Way Radios in Leisure and Hospitality?

  • Provide quick communications cover over large and multiple buildings
  • Digital radios can integrate with additional systems such as alarms
  • Digital radios allow on-site outdoor GPS tracking
  • Indoor tracking via beacons
  • Full call logging for incident management
  • Helps organise large numbers of staff and guests efficiently
  • Improve time management
  • Improves on-site security
  • Improves on-site management of pupils and staff

These are some of the benefits that two-way radios can offer to your leisure and hospitality site

Using On-Site Two-Way Radios in Leisure and Hospitality

Safe and happy guests mean customer retention is improved, meaning greater profits for your business. Using the latest digital two-way radios allows you to vastly improve staff efficiency and your guest’s satisfaction as a result.

Depending on the size of your leisure and hospitality facility you can choose analogue radios or digital radios. We would recommend assessing digital two-way radios for your needs. They can now be much more than a basic communication device, they can be an integral part of how your leisure and hospitality site functions.

With digital two-way radios you can:

  • Integrate alarm systems to notify radio users or dispatch console, operators
  • Connect digital radio communications across multiple, geographically located sites
  • Build an efficient communication network for your site
  • Communicate quickly with staff
  • Speak to everyone with a two-way radio on site at once, such as in an emergency
  • Use dedicated channels or frequencies to communicate with individuals or groups of users

Which Two-Way Radios Should I Use for My Leisure and hospitality Site?

  • How large is the area I need to cover
  • How high is the building
  • Do you have basements that require coverage
  • Do I need coverage across separately located geographical locations
  • How much do the two-way radios cost
  • What systems can I integrate with my radios in the future
  • How many users require a two-way radio
  • Who are going to be using the two-way radios
  • What features do each radio user require
  • What type of material are the buildings made from

Note: some newly constructed hotels may use special fire-resistant materials in the walls which may hamper radio signals

  • What health and safety requirements are there for emergency procedures
  • Do you require private communication channels so no outside listeners can eavesdrop

Now that we have considered some of the queries related to two-way radio use we can start to consider the type of two-way radio to use on your Leisure and hospitality site.

Licence-Free or Licenced Two-Way Radios In Leisure and Hospitality


Licence-free two-way radios offer a very cost-effective solution for small leisure and hospitality sites. Licence-free radios have a power output of 0 .5 watts and come pre-programmed on the 446MHZ frequency range.

Should You Use Licence-Free Two-Way Radios?

On a leisure and hospitality site where the communication is simply to relay messages quicker. Provided the licence-free radios can communicate over the site area, then licence-free radios could be a good option for your leisure and hospitality site.

Be aware that anyone can purchase a licence-free two-way radio and as long as they select the same channel as you, they may be able to eavesdrop or interfere with your communications.

In addition, the only way to know if the radios can provide site coverage is to test them on site.

Learn more about Digital vs Analogue Two-Way Radios here

Licenced Two-Way Radios

Licenced two-way radios for leisure and hospitality sites offer a more effective solution due to the power output and their additional features. UHF can have a maximum power output of 4 watts and VHF a maximum power output of 5 watts. A greater power output equals improved site coverage.

Analogue Two-Way Radios

You can still purchase analogue two-way radios and they are usually cheaper than digital radios. They operate radio to radio or with a repeater base station to boost the signal around larger sites. They do not offer the comprehensive options and integration that digital two-way radios can provide.

Digital Two-Way Radios

Digital two-way radios are ideal for leisure and hospitality sites. They offer a better battery life, better voice quality and increased use of frequencies. They can be integrated into systems such as TRBOnet which offer the ability to track the radios via GPS and location beacons, record voice conversations (useful for analysing incidents), send and receive messages and more.  In addition, they can be integrated into existing on-site alarm systems so that notifications are sent directly to your radio.

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